The procedure for handling card payments via a phone connection with the sales department using the MO/TO MDE:
- The client obtains information about the total cost of the ordered goods.
- The cost is accepted by the client.
- A person from the sales department asks for the payment card details to authorize the payment of the agreed value for goods available "immediately" and in special cases as a form of prepayment for goods on special and individual client orders.
- The client authorizes the transaction by providing the payment card details, i.e.: card number, expiration date, CVV2/CVC2 code to complete the payment by the sales department person.
- A person from the sales department manually enters the payment card details into the payment terminal during the phone call without saving or recording these details in any databases, notes, documents, files, etc., known as data entry at the client's one-time request.
- The payment is processed and executed by eService sp. z o.o.
- The client receives feedback on the payment process completion from eService sp. z o.o. as: "transaction accepted" or "transaction rejected".
- In case of rejection of the payment transaction, the client has the option to request re-entry of the details according to the instructions.
- The goods are shipped to the client on the same day (according to the daily shipping schedule) unless the transaction was a prepayment for goods on special and individual client orders. Shipping of goods on order is carried out according to the established schedule.
Due to our concern for your data security, our company does not store your payment card details in any form; all transactions are processed as one-time and require you to provide the necessary payment card details each time to authorize the charge of your card by eService sp. z o.o.
Wikipedia: informational materials regarding MO/TO MDE